Comments on: Which is more important — good service or good food? http://www.circleoffood.com/blog/2007/04/20/restaurantservice-hospitalityindustry-goodservice/ Pull Up a Seat and Join the Conversation at Circle of Food Blog. Tue, 07 Oct 2008 16:23:36 +0000 http://wordpress.org/?v=2.6.2 By: CoCo Carmichael http://www.circleoffood.com/blog/2007/04/20/restaurantservice-hospitalityindustry-goodservice/#comment-415 CoCo Carmichael Sun, 22 Apr 2007 14:01:48 +0000 http://www.circleoffood.com/blog/2007/04/20/restaurantservice-hospitalityindustry-goodservice/#comment-415 I am more willing to look past good service if everything else is outstanding -- the food is superb, the atmosphere is fun and lively, I am with good company, and I am not in a hurry. This is tough to pull off consistently. Too many variables that can go wrong. Yes, service is important for me to return time-after-time, but if I had to choose, the quality of the food experience is more important to me. I am more willing to look past good service if everything else is outstanding — the food is superb, the atmosphere is fun and lively, I am with good company, and I am not in a hurry.

This is tough to pull off consistently. Too many variables that can go wrong.

Yes, service is important for me to return time-after-time, but if I had to choose, the quality of the food experience is more important to me.

]]> By: Betty Crocked http://www.circleoffood.com/blog/2007/04/20/restaurantservice-hospitalityindustry-goodservice/#comment-398 Betty Crocked Sat, 21 Apr 2007 02:30:06 +0000 http://www.circleoffood.com/blog/2007/04/20/restaurantservice-hospitalityindustry-goodservice/#comment-398 I hear you girlfriend. I had an experience where the food was so-so and the service was so-so but everything was greasy. The menu was greasy. The salt-n-pepper shakers were greasy. The food was greasy. The chair was greasy. After the server brought the check, she asked the requisite, "How was everything?" And my husband replied, "greasy!" She told us to leave and never come back. Why ask the question if you don't want an honest answer? I hear you girlfriend.

I had an experience where the food was so-so and the service was so-so but everything was greasy. The menu was greasy. The salt-n-pepper shakers were greasy. The food was greasy. The chair was greasy.

After the server brought the check, she asked the requisite, “How was everything?” And my husband replied, “greasy!”

She told us to leave and never come back.

Why ask the question if you don’t want an honest answer?

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